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UK Events Crew – Privacy Policy

 

Last updated: 20th November 2025

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1. Who We Are

 

UK Events Crew (“we”, “our”, “us”) is a national event support provider delivering crew, build teams, technical services, and event operations to clients across the UK.


Registered business address:
5 Bowlers Court, North Hykeham, Lincoln, England, LN6 9YD

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We are committed to protecting your personal data and respecting your privacy in line with UK GDPR and the Data Protection Act 2018.

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2. What Data We Collect

 

We may collect and process the following personal data:

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Company name and role

  • Event details or project information

  • Scorecard/assessment responses

  • Enquiry or message content

 

Automatically collected information:

  • IP address

  • Browser type and usage data

  • Cookies and tracking data (where applicable)

 

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3. How We Use Your Data

 

We use your information for the following purposes:

 

To deliver services you request (Legitimate Interest):

  • Sending your scorecard or assessment results

  • Responding to enquiries

  • Providing project information or proposals

  • Booking calls or meetings

 

To send relevant follow-up insights (Soft Opt-In):

  • Event planning tips

  • Operational guidance

  • Service-related updates

  • Useful resources linked to your enquiry

You may opt out at any time.

 

To improve our services (Legitimate Interest):

  • Internal analytics

  • Improving website experience

  • Understanding customer needs

 

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4. Legal Basis for Processing

 

We rely on the following lawful bases:

  • Legitimate Interest: to respond to your enquiry and deliver the service requested (e.g., scorecard results, call booking).

  • Soft Opt-In (PECR): to send relevant, event-related content following your request.

  • Consent: where explicitly required (e.g., non-essential marketing).

 

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5. Sharing Your Data

 

We do not sell your data.
We only share data with:

  • Trusted service providers (CRM, email software, website platform)

  • Legal or regulatory bodies if required

All third parties operate under GDPR-compliant agreements.

 

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6. Data Retention

 

We retain your data only as long as necessary:

  • Scorecard/assessment enquiries: up to 24 months

  • Client enquiries: up to 24 months

  • Contracted clients: in line with legal requirements

You can request deletion at any time.

 

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7. Your Rights

 

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent (where applicable)

 

To exercise any of these rights, contact:
admin@ukeventscrew.co.uk

 

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8. Security

 

We take appropriate technical and organisational measures to protect your data, including encryption, secure systems, and restricted access.

 

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9. Cookies

 

Our website may use cookies to improve user experience. You can adjust your browser settings to manage or disable cookies.

 

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10. Contact Us

 

If you have questions about this policy or your rights, contact:
Email: admin@ukeventscrew.co.uk
 

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